Privacy Policy
1. General Information
2. Type and Scope of Data Processing
3. Recipients of Personal Data
4. Data Security
5. Data Storage
6. Rights of the Data Subject
7. Validity and Amendments
8. Contact
1. General Information
This privacy policy explains how Wellnessapartment protects and uses any information that you give Wellnessapartment when you use wellnessapartment.com.
Should wellnessapartment.com ask you (the user) to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Please read the following information carefully to understand our views and practices regarding your personal data and how we will treat it.
Our website, wellnessapartment.com, may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over your data usage on that other website. Therefore, Wellnessapartment cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Wellnessapartment reserves the right to disclose information and data if requested by the office, police or other authorities.
2. Type and Scope of Data Processing
On the website wellnessapartment.com of Wellnessapartment, data from you or data that can be traced back to your identity can be collected and processed.
- Your IP address and browser information are collected so that the website can be displayed at all.
- Wellnessapartment reserves the right to view your history, the length of stay on pages and interaction activities on wellnessapartment.com, as well as, if necessary, to retrieve information on error messages in order to improve your user experience. When you enter the page, you can restrict these rights with the cookies.
- When you contact us through inquiries, bookings or registration for the newsletter, we also process your name and e-mail address as well as your address if necessary. This data is then used for contacting you or for renting. The data is essential for the mentioned actions in order to provide the desired service.
- Your data will be stored and used after consent to improve the user experience and to reuse the data for future visits.
3. Recipients of Personal Data
We, Wellnessapartment, you and some third-party providers with whom we cooperate have access to your data. Third-party companies are the companies that provide services for Wellnessapartment and thus ensure the functionality of the website and the services offered. The data will only be passed on by us within the scope of the legal provisions.
The following third-party providers may have access to your data:
The booking connection point is Lodgify for us, so this company can access your booking data, names and, if applicable, address. The data may only be used for display and not stored for internal use at Lodgify. Payments are also processed via a third-party provider via Lodgify and the data is not cached.
Due to the map on our website wellnessapartment.com for directions, Google also has access to your IP address and location, should you allow this.
Some personal data may be stored or transferred to countries outside the EU. They may also be processed by staff outside the EU who work for Wellnessapartment or one of our business partners or service providers. By using the services, you acknowledge and agree that data may be transferred to, stored and processed outside the country in which you reside. wellnessapartment.com will take all reasonable steps to ensure that your data is treated securely.
wellnessapartment.com may also disclose personal data if required to do so by law or if we believe in good faith that such disclosure is necessary to protect our rights, protect the safety of our users or others, investigate fraud, or respond to a government request.
4. Data Security
At Wellnessapartment, we attach great importance to the protection of the personal data of our guests and have therefore taken technical and organizational measures to ensure that your data is safe and protected. We use the following security measures to prevent the loss, misuse or alteration of personal data. This includes:
The use of secure servers and firewalls
The use of encryption technologies (SSL encryption of the website wellnessapartment.com)
Limited access to personal data only for authorized employees who need this data to provide services
Cooperation only with partners who act in compliance with GDPR
5. Data Storage
In principle, the data is only stored for the respective processing purpose for as long as it is absolutely necessary and then deleted immediately, unless there is a consent that states otherwise.
If you complete a booking via the website wellnessapartment.com, personal data will be stored for as long as the contractual relationship exists and deleted after the expiry of the limitation period.
In all other cases, after consent, the provided personal data will be stored for as long as the user has not requested the deletion of the data.
The data will be used in accordance with legal, tax and accounting standards and stored in accordance with the defined legal timeframe of 10 years.
6. Rights of the Data Subject
Every user has the following rights in relation to their data:
The right of consent: The user has the right to insist on consenting to the processing of personal data in advance. Furthermore, there is the right to request confirmation from Wellnessapartment at any time as to whether and how the personal data has been used. If a data subject wishes to exercise this right, he or she may contact our data protection officer at any time (see below).
The right of access: The right to obtain from the controller at any time free information about the personal data stored and a copy of this information.
The right to rectification: The right to request from the controller without undue delay the rectification of personal data concerning him or her.
The right to erasure: The right to request from the controller the erasure of personal data concerning him or her without undue delay. Wellnessapartment has the obligation to erase personal data without undue delay if the data is no longer necessary and one of the reasons applies:
The personal data are no longer necessary for the purposes for which they were collected.
The data subject withdraws the consent on which the processing is based, and there is no other legal basis for the processing.
The data subject objects to the processing in accordance with the GDPR.
The personal data have been unlawfully processed.
The personal data must be erased to comply with a legal obligation.
The personal data have been collected in connection with the services of information society companies in accordance with the GDPR.
Right to restriction: The data subject has the right to request from the controller the restriction of the processing of the data if one of the following conditions is met:
The accuracy of the personal data is disputed by the data subject
The processing is unlawful, but the data subject objects to the erasure of the personal data and requests instead the restriction of the use of the personal data.
The controller no longer needs the personal data for the purposes of the processing, but the data subject needs it
The data subject has objected to the processing in accordance with the GDPR, but the judgment is still pending
Right to data portability: The data subject may request to receive the personal data in a structured, commonly used and machine-readable format in order to transfer it to another company. They may also request that the data be transferred directly from the controller at Wellnessapartment to the other company, if this is technically feasible and does not adversely affect other persons.
Right to object: The data subject may object at any time to the processing of their personal data based on the GDPR. This also applies to the profiling of the person.
Right to withdraw consent: The data subject may withdraw their consent to the processing of their personal data at any time. If the data subject wishes to exercise any of the above rights, they may contact Wellnessapartment directly at any time and send the corresponding request to the following addresses:
- Jägerstraße 11, 46149 Oberhausen
Each data subject has the right to lodge a complaint with the competent data protection authority.
7. Validity and Amendments
Wellnessapartment has the right to change the privacy policy partially or completely, whereby the changes must be published to the same extent as the current privacy policy. Otherwise, Wellnessapartment must contact you via direct communication. During the modification, the previous privacy policy applies until the privacy policy has been changed at all places of publication.
8. Contact
This privacy policy applies between you and
Wellnessapartment
Jägerstraße 11, 46149 Oberhausen
The data officer is:
Erik Bühler
01522 9561302
If you wish to restrict, correct or delete your data, please contact:
Erik Bühler
01522 9561302